Terms of Service
Last updated: 29 July 2026
These terms govern use of the distro.pk distribution management service. By using the service you agree to them.
The service
We provide distribution management software as a hosted service — billing, inventory, field sales, collections and reporting — accessed over the internet at an address we assign to your business. We provide the software and keep it running; we do not operate your business or verify the accuracy of what your staff enter.
Your account
- You are responsible for the accounts you create, the permissions you grant, and what your users do.
- Keep credentials confidential. Tell us promptly if you think an account has been compromised.
- You are responsible for the accuracy and legality of the data you put into the system.
Your data is yours
You retain ownership of everything you enter. We hold it on your behalf, in a database separate from every other customer. You can request an export of your data at any reasonable time. See the Privacy Policy for how it is handled.
Acceptable use
Do not use the service to break the law, to store data you have no right to hold, to attempt to reach another customer's data, or to disrupt or overload the service or the infrastructure it runs on.
Availability
We aim to keep the service available continuously, and the field app is built to keep working through loss of connectivity. We do not guarantee uninterrupted availability: maintenance, hosting faults, network failures and events outside our control can all cause interruption. We give notice of planned maintenance where we reasonably can.
Backups
We take regular backups as an operational safeguard and can restore from them where practical. This is not a substitute for your own records, and we recommend taking periodic exports of data your business cannot afford to lose.
Fees
Fees, the billing period and what is included are as agreed with you in writing. Fees are payable in advance unless agreed otherwise. We may suspend access to an account that remains unpaid after we have given notice.
Support
We provide support for faults, questions and setup during normal business hours through the contact channels published on our site.
Changes to the service
We improve and change the software continuously. We will not remove a feature your business depends on without reasonable notice.
Ending the agreement
Either of us may end the agreement with reasonable notice. On termination we will make your data available for export for a reasonable period, then delete it, except where we are required to keep it by law.
Liability
The service is provided in good faith and with reasonable care and skill. To the extent the law allows, we are not liable for indirect or consequential loss, for loss of profit, or for loss arising from data your own staff entered incorrectly. Nothing in these terms limits liability that cannot lawfully be limited.
Governing law
These terms are governed by the laws of the Islamic Republic of Pakistan, and the courts of Pakistan have jurisdiction.